RETURN POLICY

RETURN POLICY

CANCELLATION


For orders by an agent (5> pax), groups above 5 pax, cruise ships, transfer flights, recco-flight and in general other flight operations than sightseeing in a local area:

  • 21+ days before the flight: Full refund / Nothing will be charged.
  • 20-7 days before the flight: 25% will be invoiced / charged.
  • 6 days-24 hours before the flight: 50% will be invoiced / charged.
  • <24 hours before the flight: No refund. 100% will be invoice / charged.


For bookings made by an agent for <5 pax:

  • 7 days before the flight: Full refund / Nothing will be charged.
  • 6 days-24 hours before the flight: 50% will be invoiced / charged.

<24 hours before the flight: No refund. 100% will be invoice / charged.


Only the pilot in command can determine whether or not the flight is possible or needs a delay/cancellation. If AirZafari cancels before takeoff then the guests receive a 100% refund. 

Route changes or delays will be coordinated with the guests beforehand.


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