For orders by an agent (5> pax), groups above 5 pax, cruise ships, transfer flights, recco-flight and in general other flight operations than sightseeing in a local area:
For bookings made by an agent for <5 pax:
<24 hours before the flight: No refund. 100% will be invoice / charged.
Only the pilot in command can determine whether or not the flight is possible or needs a delay/cancellation. If AirZafari cancels before takeoff then the guests receive a 100% refund.
Route changes or delays will be coordinated with the guests beforehand.